Refund Cancellation Policy
JK DAG encourages responsible giving. We acknowledge the use of credit and debit cards as a donation tool; however, it is not our desire for you to incur ongoing debt to provide a gift of giving.
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Description of JK DAG services
The facilities and services provided by JK DAG are as follows,
1.1 Payment Gateway: If you are making donations through the payment gateway, you understand that the payment gateway is provided by a third party and governed by the terms and conditions provided by such third party. You are liable in the event you violate any of the terms and conditions of such third party in making your donations. JK DAG shall not be responsible for any such errors or default in making your donations.
1.2 JK DAG is responsible for the cause to which you have donated. JK DAG shall make every effort to ensure that the donation is utilized for the purpose which is specified in the description.
1.3 Utilization of donations and Feedback reports: JK DAG strives to provide a feedback report on the utilization of donations made by you within reasonable time limits. The feedback report time period may vary depending on the nature of utilization of donation.
1.4 Tax exemption certificates: You are requested to go through the tax exemption details displayed in the content of every cause before you make the donation. JK DAG will ensure to send applicable tax exemption certificates to you within reasonable time limits.
2. Donations
2.1 You can donate to selected causes on JK DAG using a number of payment methods such as credit or debit cards or cheque. Online donations are processed by our Bank – State Bank of India through their Payment Gateway service provider.
3. Refund Policy
3.1 All donations made through JK DAG are NON-REFUNDABLE. Please contact JK DAG immediately if there are justifying reasons or circumstances for refund and your case may be reviewed on a best effort basis and decision of JK DAG will be final.
3.2 You will receive an email confirming your donation to the cause. This is the final confirmation of your donation. If you have not received, please contact JK DAG immediately.
3.3 JK DAG reserves the right at any time from time to time to modify or discontinue, temporarily or permanently the donation facility with or without notice. If you have questions regarding your gift, or need to discuss your donations, please contact us at hr@jkdag.org.